Personal information When you purchase a product from our online store, we ask you for some personal information that we can use to identify you and contact you regarding your payment. The information that we ask for is: � Your name and address � Your phone and fax numbers (optional) � Your email address What we do with this information We store this information on our server so that we can keep a record of your purchase for accounting purposes, and so that we can send you an invoice or receipt of your order. We also use your address and/or email address as a delivery address, so that we can send you the product(s) that you ordered. We may also use your email address to email you occasionally regarding the product(s) you ordered, to confirm that you received the product(s) and to ask you for feedback on the product(s) so that we can improve our products and services. You may ask us at any time to stop sending you further emails of this nature. What we do not do with this information We do not give, sell or rent any of your personal information to any third party under any circumstances. The only other company we share your information with is our secure payment provider, so that your credit/debit card transaction can be completed. We do not send unsolicited commercial email ("spam") to your email address. Viewing your personal information You can, at any time, contact us to request full details of your personal information that we have recorded. Send your email to sales@ezatvparts.com. Credit/Debit Card Information When you make a purchase from our online store, our secure payment provider will ask you for your credit/debit card details in order to make the transaction. The information that our secure payment provider asks for is: � Your card number � Your card security code (printed on the back of the card) � Your card expiration date � The name printed on your card

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Warranty We offer a 30 day warranty for manufacturers� defects. Electrical parts are NOT warranty if installed on the vehicle. Warranty claims contact sales@ezatvparts.com . Return Policy 1. If you received the wrong part, contact sales@ezatvparts.com for a Return Authorization number. The wrong item must be returned with in 30 days for the correct part or a refund. We will ship a replacement as soon as we receive the incorrect item back. If you cannot wait for this, we will charge and ship the new item, then refund the incorrect item as soon as we receive it. 2. If you order a part and decide you don't want it, then you can still return it with in 30 days subject to a 20% restocking fee. You will not receive a refund on any shipping or handling costs. You will receive a refund on the cost of the item(s) returned, less the restocking fee. If you have damaged the item, or it is damaged caused by incorrect packaging, then we will not accept the item. 3. Tools and Electrical Parts (rectifiers, regulators, coils, bulbs, flashers, fuses, controllers, etc.) are non-refundable. 4. Returns must be received within 30 days of the shipment date. A return authorization number must be obtained for each part to be returned.